Versand
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During peak seasons, holidays, or promotional events, processing times may be slightly extended.
Shipping Methods & Delivery Time
We currently ship worldwide from China.
Free Standard Shipping
Delivery Time: 10–20 business days
Shipping Fee: Free for eligible orders
Suitable for customers who prefer an economical shipping option.
Standard Shipping
Delivery Time: 7–15 business days
Shipping Fee: Calculated at checkout based on destination and order value.
A tracking number will be provided after shipment.
Express Shipping
Delivery Time: 3–7 business days
Shipping Fee: Calculated at checkout.
Express orders are shipped via international courier services such as DHL, UPS, or FedEx depending on destination.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Please allow 24–72 hours for tracking information to become active.
You can track your order through our tracking page or the carrier's official website.
International Shipping
We ship to customers worldwide.
Delivery times may vary depending on:
- Destination country
- Customs clearance procedures
- Local postal services
- Weather conditions
- Peak shopping seasons
Please note that international shipments may experience delays beyond our control.
Customs Duties & Taxes
Customers are responsible for any customs duties, import taxes, VAT, or additional fees charged by their country.
Three Star Eyewear is not responsible for delays or additional costs caused by customs inspections.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the package cannot be delivered, additional shipping costs may apply for reshipping.
Lost or Damaged Packages
We carefully inspect and package every order before shipment.
If your package arrives damaged or does not arrive within the expected delivery timeframe, please contact us at:
Email:
threestareyewear@gmail.com
We will assist you in resolving the issue.
Shipping Restrictions
Some remote areas, islands, and special regions may require additional shipping fees or longer delivery times.
We reserve the right to contact customers regarding additional shipping charges for remote destinations.
Contact Us
If you have any questions regarding your order or shipping, please contact:
Email:
threestareyewear@gmail.com
